Change Management Conzept
The change management concept provides the roadmap for change implementation. It’s not about “what”, but about “how”. Communication is a critical success factor. An adequate communication plan is to provide transparency to people concerning change impact of the project to roles & responsibilities and processes as early as possible. This provides the management team the opportunity to become aware of potential barriers and resistance to change in an early stage and to develop adequate organisational and training initiatives to facilitate change.
The management team has an important role in making change happen. The concept of Change Agent prepares the management team for this role. It ensures that all managers, who are required to facilitate change during implementation, fully understand the to-be concept and are able to explain it to the employees.
Finally, the change management concept also provides an answer to the question of agile adaptation, how experience gained from implementation can be used systematically to adapt the to-be concept.