The corporate strategy is the decisive driving force in manifesting your core processes. It provides the guiding principles and the framework for the operative business. In collaboration with your management team we develop the building blocks of a customised process management system.
The strategic playing field is defined according to the existing core processes. It provides the framework and focus for business process improvement.
The objectives and key performance indicators answer questions regarding the company’s strategy, the definition of process standards and measurement of process performance.
The organisation covering the defined playing field ensures the transparency of process ownership and defines the management interfaces between process and function.
The management processes to be defined concern the monitoring of process performance, deviation from defined standards, and the continuous improvement process.